These Terms and Conditions govern access to and use of our website, the services provided through the website, and the contractual relationship between customers and the store.
By accessing the website or placing an order, customers agree to be bound by these Terms and Conditions in full.
We reserve the right to amend these Terms and Conditions where necessary to reflect operational, legal, or technical changes.
Customers may browse products and place orders through the website without registering an account.
If a customer chooses to create an account, they are responsible for ensuring that all information provided is accurate and for keeping login details secure and confidential.
The store reserves the right to suspend or terminate access in cases of misuse, provision of false information, or breaches of these Terms and Conditions.
All products displayed on the website are subject to availability at the time an order is placed.
Product information, including images, descriptions, and prices, may be updated from time to time to ensure accuracy prior to order completion.
All prices are displayed in Australian dollars (AUD) and include all applicable taxes in accordance with Australian regulations.
If an obvious error occurs in product information or pricing, the store reserves the right to cancel the affected order and issue a full refund.
Customers are responsible for reviewing all order details carefully before submitting an order.
Accepted payment methods include Visa, MasterCard, Discover, Diners Club, and JCB. All transactions are processed through secure, SSL-encrypted payment systems.
After an order is placed:
An order confirmation email will be issued.
Payment is considered complete once authorised by the payment provider.
After payment has been successfully completed, orders are generally processed within 1–3 business days (Monday to Friday, excluding public holidays).
Processing deadline:
Once dispatched, a shipment confirmation email will be sent to the customer.
For full details, customers should refer to our Shipping Policy.
For full details, customers should refer to our Order Cancellation Policy.
We do not support exchanges. If a customer wishes to exchange an item for a different model or variation:
This process ensures accurate stock availability, clear pricing, and efficient order handling.
Customers may request a return or exchange within 25 calendar days from the date the order is received.
Requests submitted after this period cannot be accepted.
To be eligible for a return or exchange, all of the following conditions must be met:
The store reserves the right to refuse any return or exchange that does not meet these conditions.
For full details, customers should refer to our Return, Exchange, or Refund Policy.
These Terms and Conditions are governed by the laws applicable in Australia.
Nothing in these Terms and Conditions limits or excludes mandatory consumer rights under Australian consumer protection laws.
Only information necessary for order processing, customer communication, and service improvement is collected and used.
Personal information is handled in accordance with applicable privacy and data protection requirements.
All content available on the website, including text, images, layouts, designs, logos, and software elements, is protected by intellectual property rights.
Unauthorised use, reproduction, or distribution of any content without prior written consent is prohibited.
The store is not responsible for loss or damage resulting from improper use of the website or purchased products.
We are not liable for temporary service interruptions, technical issues, or events beyond reasonable control.
Liability for intentional misconduct, gross negligence, or personal injury is not excluded where required by law.
These Terms and Conditions may be updated from time to time to improve services or meet regulatory requirements.
The most current version published on the website applies from the date of publication.
For assistance or enquiries regarding these Terms and Conditions, please contact us using the details below.
Address:APT BLK 145 JALAN BUKIT MERAH #06-1104, SINGAPORE 160145, SINGAPORE
Phone:+65 (874) 10314
Email:care@denmymart.com
Business Hours:Monday to Friday, 10:00 am – 4:00 pm (excluding public holidays)
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